How to find Service Number for TNEB Chennai Online Bill Payment?

You can now pay your electricity bills through the Tamilnadu Electricity Bill Payment Gateway. I had some confusion with the service number (aka consumer number) while registering in the portal. I thought I could share with you all how I managed to complete the registration.

The first time you enter the wrong invalid service number, the below error message will be displayed


All you need is a little patience and check if you have selected the proper region from the drop-down menu.


The first three characters of the service/consumer number is the section code that denotes your locality. You will find the code for your locality at the What is my Region? link at the TNEB Payment Gateway home page (also see useful links below). This will help you correlate the service number written on your white color EB Meter card or printed on previous payment receipts.


Now type in the exact service number in the service no textbox and if it is valid you will get the below message and also the consumer name and address will get auto-populated


Useful Links:

http://www.tnebnet.org/awp/TNEB/
http://www.tnebnet.org/awp/TNEB/userRegistration.php
http://www.tnebnet.org/awp/TNEB/templates/pg_faq.html
http://www.tnebnet.org/awp/TNEB/templates/regenglish.pdf